Shipping policy

 

Thank you for visiting and shopping at Harper And Holland Below are the terms and conditions that constitute our Shipping Policy.


Shipping Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.


Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Destination Estimated Delivery Time Cost
Australia (Standard) 5–10 business days 2.99 USD
International (Standard) 7–21 business days 6.99 USD

Note: Delivery delays can occasionally occur due to customs or courier disruptions.


Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours.


Customs, Duties and Taxes

Harper And Holland is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Lost or Damaged Packages

Harper And Holland is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.


Questions?

If you have any questions about your order or shipping, feel free to contact us at:
Support@HarperandHolland.com